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Choose the app, look for your answer in the questions below or write to us directly. We reply within one working day at most.
Frequently asked questions
Choose the app you need help with.
AccountHow do I create an account?
Open Subvio and create your account with your email address. You can change your email and password at any time in Settings → Account.
DataWhat data does Subvio use?
Only your email address and the subscriptions you add yourself: name, price, currency and payment date. Subvio doesn’t connect to your bank account, and we don’t sell your data to anyone.
SubscriptionsDoes Subvio cancel subscriptions for me?
No. Subvio shows you what you pay and lets you know before every payment. You cancel a subscription yourself, directly with its provider.
PremiumHow do I cancel Subvio Premium?
It depends on where you paid. On iPhone: Settings → [your name] → Subscriptions → Subvio → Cancel Subscription. On Android: Google Play → profile → Payments & subscriptions → Subscriptions → Subvio → Cancel subscription. On the website: open Subvio at subvio.ventora-apps.com and go to Settings → Subscription. Premium stays active until the end of the period you’ve already paid for.
DeletionHow do I delete my account?
In the app or on the website (subvio.ventora-apps.com): Settings → Account → Delete account. You can also write to us from your account’s email address. Note: deleting your account doesn’t cancel a subscription paid through Apple or Google Play; you cancel that one in your Apple ID settings or in Google Play. If you paid on the website, the subscription is cancelled automatically along with your account.
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